Frequently Asked Questions
Our boats are 60 ft and 62 ft long which can seem a bit daunting at first. Once you pick up the few basic rules it is very easy to manoeuvre. We will provide full instruction on the handling and steering of the narrowboat. There is a manual onboard if you need to clarify anything and we are available at any time if you need any assistance. We will be happy to accompany you for as long as you, or we, feel is necessary. We will also see you through the first lock which is just round the corner from our base.
Many people enjoy narrowboat holidays from couples, families and groups of friends. It is a great opportunity to enjoy life at a slower pace and visit places without the frustration of traffic jams and parking problems. Children enjoy the freedom of outdoor life and can participate by operating locks and can even have a go at steering under adult supervision. We would recommend that children wear buoyancy aids and are supervised at all times. You will need to bring a travel cot for babies.
You are welcome to view the boats prior to booking; please call first so we can make sure someone is available to show you around.
As well as enjoying the tranquility of the river there are many places to stop and explore. Guildford, Godalming, Farncombe and Weybridge provide lots of shopping opportunities and the cinema in Guildford has its own mooring where you can also access the many shops, pubs and restaurants. In Guildford you can visit the theatre, museums, churches and Guildford Castle set in its very attractive grounds. The Spectrum leisure centre is within walking distance which has swimming, ice skating and 10-pin bowling. Further afield, you can reach Windsor Castle, Hampton Court, RHS Wisley Gardens and Legoland and Thorpe Park. Why not try fishing or look out for ducks, swans and kingfishers. In the evening moor up at a pub, take advantage of the optional games console or the board games provided, or have a cosy night in watching a DVD.
All boats will be filled with diesel and water, although we will demonstrate how to refill the water tank which you will need to do at various water points along the route. The diesel should be enough for one week’s cruising, for longer hire periods we will advise you on refuelling. The boat is fitted with a fresh water filter suitable for drinking.
Many hire boat hire companies do welcome dogs. We operate a no pet policy as many of our returning customers have allergies so we are unable to accept dogs.
You can moor anywhere on the towpath side of the River Wey for free, except for lock waiting areas, turning points or where signs advise you otherwise.
You can fish from the boat (a licence is required which is available online from www.environment-agency.gov.uk/homeandleisure/recreation/fishing).You can bring your own equipment or we will loan you a rod and accessories free of charge. Please do not use live bait on the boat. Closed fishing season is from March to June.
Our boats are licenced to cruise the River Wey. Please let us know if you intend to explore other waterways and we can advise on whether additional licences are required.
We have full insurance cover against any damage to the boat. However, you will need to purchase personal travel insurance for everyone in your party, which should include cancellation, personal accident and loss of personal items.
We have an inverter onboard so you can use 12 volt and there are 240v sockets. There is a shaver point and a hairdryer is provided. You can bring your own items but please check with us first.
- Bedding: Duvets, pillows, pillowcases, duvet covers sheets and blankets
- Kitchen equipment: Gas oven, grill and hob, microwave, fridge, toaster, kettle, caffetiere, all cutlery, crockery and cooking utensils
- Entertainment: Colour TV with Freeview channels (please note reception can be poor on the water and when travelling you may need to retune, please refer to TV instruction booklet), DVD player, radio, board games.
- Safety equipment: Smoke detector, carbon monoxide detector, First aid kit, fire blanket, fire extinguishers, life ring, buoyancy aids
- Hardware: Boarding plank, pole, lock keys, mooring spikes, hammer, hosepipe, ropes
- Bathroom: Tiled shower, vanity sink with storage, electric flush toilet, towels, hairdryer, selection of toiletries
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Casual, warm and comfortable clothing, non slip footwear. The weather can be colder on the water and waterproofs are recommended. Umbrellas are supplied on the boat.
Provide us with a list of provisions (payable on arrival) and we will ensure it will be on board for your departure. Or you can get your groceries delivered from Asda, Ocado, Tesco, or Sainsburys and we will store them for your arrival. There are many places on route where you can stop and replenish your supplies.